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Service Desk Coordinator


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Location: Baltimore MD

Company Name: University of Maryland Faculty Physicians

Occupational Category: 43-4081.00,Hotel, Motel, and Resort Desk Clerks

Date Posted: 2020-02-12

Valid Through: 2020-03-13

Employment Type: FULL_TIME

Description:

This position performs general service coordination and reception duties for the University of Maryland Professional Building (UMPB) located at 419 West Redwood Street in Baltimore Maryland. These duties include greeting patients and visitors, assisting with way finding, answering and managing calls received at the front desk, supporting UMPB tenants and building operations, and providing information to customers who enter and leave the UMPB. Other duties as assigned. This position represents FPI and the SOM Faculty practices and is expected to demonstrate all components of the FPI Way.

EDUCATION and/or EXPERIENCE
• High school diploma or general education degree
• One year related office or customer service experience
• Experienced in using PCs and Microsoft Office
• Strong customer service
• Accurate data entry skills