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UX Architect

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Location: Charlotte NC

Company Name: MMI

Occupational Category: 17-2112.01,Human Factors Engineers and Ergonomists

Date Posted: 2020-02-12

Valid Through: 2020-03-13

Employment Type: CONTRACTOR


Job Description


I am recruiting on behalf of a top client in the Charlotte, NC Location. They are seeking for a UX Architect

Location: Charlotte, NC

Position Type: Contract


-This position requires a senior-level usability specialist.

-Candidates should possess a deep understanding of both qualitative and quantitative user experience research methods.

-Experience in the design and usability of financial services web products is preferred.

-As part of the Digital Design team, the successful candidate will lead usability studies, and provide usability consultation.


-Develop research plans, conduct usability tests and cognitive walkthroughs, and report outcomes.

-Manage project with designers, UX Lead, IA, Content, and/or Prototyping directly, to improve the user experience.

-Craft documentation to help communicate the experience to the project team, UX team, and prototyping team.

-Core Competency Requirements

-Solid skills understanding interface design and usability principles and best practices, and the ability to speak to the specifics and benefits of the user-centered design process.

-Experience leading tests both in the lab and remotely

-Experience creating online studies using tools such as Qualtrics, SurveyGizmo, and Optimal Workshop

-Ability to influence business partners and colleagues through effective leadership and demonstrated expertise.

-Experience in moderating qualitative usability sessions, designing quantitative research studies/methods, and conducting exploratory user research methods(ethnographic research, personas, design games, etc.)

-Ability to evaluate technology alternatives and make strategic technical decisions.


Experience & Skills Requirements:

-7+ years of experience in a senior usability engineer or analyst role.

-Evaluate project requirements to generate research and user-testing plans and estimates.

-Vast experience with usability improvements and design efforts.

-Mastery-level user experience research and analysis skills with ability to quickly synthesize reports of findings.

-Create and lead the passion for being the voice of the user and experience building user centric solutions.

-Strong verbal and visual communication, written communication, interpersonal and presentation skills.

-Collaborate with designers, developers, stakeholders and UX leaders to identify and address barriers to making platforms accessible to individuals with disabilities

-Experience leading usability improvements and design efforts.

-Experience guiding and mentoring senior software engineers and test engineers.

-Proven ability to document requirements, designs, and project status.

-The following skills are helpful but not required:

-Ensure our client's digital properties are in compliance with WCAG 2.0 and Section 508 web accessibility standards.

-Through the project lifecycle, identify accessibility defects by testing with automated tools and assistive technology.

-Build empathy and awareness within the organization by educating project teams about the challenges disabled individuals have with various user interfaces

-Develop web accessibility training programs for user experience practitioners, developers and other pertinent roles within the organization.

-Create documentation to help communicate web accessibility requirements and recommendations to project teams.

Experience & Qualifications:

-A Bachelor's Degree in HCI, Human Factors, Interaction Design, Cognitive/Experimental Psychology, Cognitive Science or related degree. Masters Degree or additional training a plus.

-Demonstrated experience with project methods such as Waterfall SDLC and Agile.

-Sample work that displays a firm understanding of user research methods and best practices, reporting, and recommendations.

Additional Information

All your information will be kept confidential according to EEO guidelines