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Inbound Customer Care

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Location: Coral Springs FL

Company Name: Fiserv

Occupational Category: 43-4051.00,Customer Service Representatives

Date Posted: 2020-02-09

Valid Through: 2020-03-10

Employment Type: FULL_TIME


Position Description

Inbound Banking Support

Work Schedule:

Training: 2:00pm - 10:30pm Monday - Friday (5 Weeks)

Schedule: 2:00pm - 10:30pm with Sundays and Mondays off each week

$14.25 per hr. Spanish Bilinguals needed! Receive a $1 premium on top of hourly rate! *8% or 12% shift differential for eligible hours worked evenings and weekends*

Job Overview

Receiving inbound calls from banking and merchant customers. Answer questions, assist with researching and resolving issues, etc. We want our customers to receive a WOW experience. We want someone who has the ability to be an active listener and is able to express empathy to the customer. Do you love providing world class customer service in open fun environment? If you answered yes, we want to work with you.

Job Related Experience:

One year customer service experience and/or one year call center experience, Proven internet navigational skills needed, Good verbal and written communication skills, Experience with an online bill pay service is a plus. Strong work tenure required.

Pre-employment background, credit, and drug test are required.

Why we stand out from the rest
• PEOPLE are caring and friendly and want you to succeed
• CULTURE, Team environment that is fun, encouraging and engaging.
• PRIDE in what we do

Fiserv offers a competitive compensation and benefits program including:
• Medical/Dental/Vision Coverage (eligible on your first day of employment), On site cafeteria, Unlimited free beverages, Tuition Reimbursement, casual dress environment, Lucrative paid time off program.

We are located at 4000 Coral Ridge Dr. Coral Springs, FL 33065. Near the intersection of Coral Ridge Dr and Sample Rd., close to the Sawgrass Expressway.

Fiserv is an Equal Employment Opportunity Employer, and it is the Companys policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual can perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information