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Location: Denton TX

Company Name: HCL Technologies

Occupational Category: 13-1111.00,Management Analysts

Date Posted: 2020-02-09

Valid Through: 2020-03-10

Employment Type: FULL_TIME


To prepare project deliverable function specification and application data documents as per the ITSM tool & specific customer requirements; and, ensure that the all the tool related deliverables are achieved through consecutive testing and user acceptance. (1.) To provide required presales support (RFP response, Solution Defense, Customer Presentation) (2.) To thoroughly understand and analyse the IT Service Management tool to be implemented for the customer project (3.) To efficiently map the customer requirements to the ITSM tool capabilties; and, design the deisred process for each ITSM tool module (4.) To ensure that the desired process has been signed off by process owner and accordingly prepare function specification document and application data in adherence to quality and process compliances (5.) To prepare various types of testing scripts to test the tool and collaborate with other module consultants for data transfer and action triggers from correlated events in adifferent systems. (6.) To keep oneself updated through the latest developments in concerned skill and domain functions
Experience 4.5-8 Years
Qualification 9th grade
No. of Positions 1
Skill (Primary) Technical Skills (APPS)-Non-Functional - Security-Security Testing/Penetration Testing
Country USA
Employee Group Business Line FT
City Denton County
Entity INFRA
Auto req ID 623661BR
Removal Date 15-Dec-2020