Location: Dublin OH
Company Name: Remedy Intelligent Staffing
Occupational Category: 43-4051.00,Customer Service Representatives
Date Posted: 2020-02-10
Valid Through: 2020-03-11
Employment Type: FULL_TIME
Do you have a smile in your voice? Call center agents wanted!
Hiring for a Class Action business call center to handle potential claimant inquires and claims. Responsible for answering inbound and outbound calls, processing email, chat and callback interactions.
Location: Dublin, OH
• Monday - Friday
• 6:30AM - 3:00PM
• 8:30AM - 5:00PM
• 9:00AM - 5:30PM
• 11:30AM - 3:00PM
• 12:30PM - 9:00PM
• 3:15PM - 11:45PM
• $13 - $15 - Pay varies according to shift and account
Essential Duties and Responsibilities
• Professionally answer calls and address caller inquiries as needed.
• Route calls as needed to appropriate resource.
• Perform research using available resources as needed to provide required information to callers.
• Identify and escalate more complex issues to the research team.
• Complete necessary administrative work as needed and complete call logs accurately.