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Entry Level Customer Service Associate

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Location: El Paso TX

Company Name: Multimedia AdvanEdge

Occupational Category: 43-4051.00,Customer Service Representatives

Date Posted: 2020-02-24

Valid Through: 2020-03-25

Employment Type: FULL_TIME


We are looking to fill an Entry Level Customer Service Associate position. Multimedia AdvanEdge provides customer service and client acquisition for Fortune 100 and 500 clients. This job involves in-person customer service interaction in big brand name retailers. Customer service, sales, marketing, and/or customer retention experience is preferred.

Our niche has been our ability to act as a liaison between major clients and their customers. Through our unique, relationship and customer service oriented approach, we have been able to provide our clients tremendous results in the areas of customer service, retention, acquisition, and increased market share.

We pride ourselves on our competitive, but extremely friendly and family oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and a challenging work environment.

Multimedia AdvanEdge is now striving to attract and train the most capable and skilled individuals to help acquire new clients, grow into new markets, and develop new campaigns. We provide full training and career advancement in this globally expanding industry.

Entry Level Customer Service Associates are quickly promoted into leadership positions in which they are groomed for management.

Responsibilities of the Entry Level Customer Service Associate:
• Proactively communicate with customers, provide service support, and increase sales.
• Identify opportunities for revenue and expansion of the client’s business.
• Communicate to clients the services and products available to them.
• Report to the Sales Manager on potential promotional and sales strategies.

Customer Service Experience? We are looking for the following education/experience in our Entry Level Customer Service Associate position:
• Must have outstanding communication skills (verbal and written), be self-motivated, and a professional demeanor.
• 1-3 years’ experience in a sales or customer service environment preferred.
• Internally motivated
• Desire to develop oneself
• Success-driven
• Communication (written and verbal) skills
• No-excuses mentality

This is a full-time, permanent position offering a competitive hourly base plus performance bonuses.

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Candidates with experience in the following fields are encouraged to apply today!

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