Location: Indianapolis IN
Company Name: Waste Management
Occupational Category: 11-1021.00,General and Operations Managers
Date Posted: 2020-02-21
Valid Through: 2020-03-22
Employment Type: FULL_TIME
Equal Opportunity Employer:
Waste Management (WM), a Fortune 250 company, is the leading
provider of comprehensive waste and environmental services in North America. We
are strongly committed to a foundation of operating excellence, professionalism
and financial strength. WM serves nearly 25 million customers in
residential, commercial, industrial and municipal markets throughout North
America through a network of collection operations, transfer stations,
landfills, recycling facilities and waste-based energy production projects.
We are looking for a leader who knows how to engage and motivate
your team to drive the Company’s goals. This leader will join a
team of hard-driving professionals that makes Waste Management #1 in the
Hopefully you are not just a behind-the-desk
person. In this position, you will be in the office for about 20% of the
time, 60% in the field with the drivers and customers, and 20% in the yard
managing the pre and post trip process.
I. Job Summary
As a member of our team, you will manage your drivers and will be
responsible for all aspects of your line of business. Some of your
responsibilities include hiring, coaching and training your drivers, keeping the
culture of Safety, working with our Dispatch and Customer Service teams in
Michigan for routing and ensuring your customers are receiving a high level of
service, and managing to the metrics.
You will work together with your team which includes a
District Manager, Route Managers, Operations Specialist and the District Fleet
Manager to make your District a successful part of Waste Management.
II. Essential Duties and Responsibilities
To perform this job successfully, you will need to perform each
essential duty satisfactorily. Other minor duties may be
assigned. Some of these duties are:
and schedules all necessary resources required to accomplish activities.
Coordinates daily operational needs with Maintenance team.
• Reviews and analyzes multiple reports to drive and
distributes, monitors, and follows-up daily route assignments to ensure
customers are serviced per company standards and agreements.
the end-of-day check-in process including post trip quality, capturing and
communicating key service, safety, and equipment issues.
compliance with DOT and OSHA rules and regulations including documentation
and record keeping.
weekly demand / volume for routes, determines potential gains from
re-routing, and recommends re-routes to the routing specialist.
and monitors productivity, service, and safety targets for each route and
a union free atmosphere and where appropriate, establishes collaborative
relations with unions.
with functional groups to resolve employee relations and labor relations
Root Cause Investigations for all injuries and incidents, ensuring
consistent discipline and retraining.
customers and customer sites to evaluate and resolve safety issues,
seeking service alternatives where appropriate.
with Dispatch and Customer Service to identify and resolve routing and
customer service issues
and follows-up on sales opportunities, problems at customer site, DVIR
repairs, container swaps, and safety issues reported by drivers.
else needed to ensure a successful, ethical, and safe company.
III. Supervisory Responsibilities
This job has supervisory responsibilities for Drivers assigned to the
position. This includes responsibility for employee performance reviews
and feedback, scheduling time off, employee grievances or complaints, pay
changes and job responsibilities.
The requirements listed below are representative of the
qualifications necessary to perform the job.
A. Education and Experience
Associate's Degree (accredited) or in lieu of degree, High School Diploma
or GED (accredited) and 2 years of relevant work experience.
Preferred: Bachelor's degree in Transportation, Logistics,
Operations, Business Management.
• Experience: No
experience required (in addition to education requirement).
Preferred: One or more years of transportation
experience involving managing and successfully coaching CDL drivers.
B. Certificates, Licenses, Registrations or Other
Valid driver's license
C. Other Knowledge, Skills or Abilities Preferred
level of technical expertise in using computer programs, and creating and
to engage drivers and develop talent
ability to create collaborative relationships with all involved departments
management/supervision of drivers
communication skills and strong listening skills.
analytical skills and previous experience managing to metrics.
ability to drive results
knowledge of DOT rules and regulations
and willingness to start as early as 3:30am up to 6:30am
V. Work Environment
Listed below are key points regarding
environmental demands and work environment of the job. Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential functions of the job.
Normal setting for this job is: office
At Waste Management, each eligible employee
receives a competitive total compensation package including Medical, Dental,
Vision, Life Insurance and Short Term Disability. As well as a Stock
Purchase Plan, Company match on 401K, and more! Our employees also
receive Paid Vacation, Holidays, and Personal Days. Please note that
benefits may vary by site.
If this sounds like the opportunity that you
have been looking for, please click "Apply.” Text “WASTE”
to 51893 to join our team (or learn more