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Virtual Call Center for Customer Service Tech Support and or Sales


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Location: Minneapolis MN

Company Name: Workers Nest

Occupational Category: 43-4051.00,Customer Service Representatives

Date Posted: 2020-02-09

Valid Through: 2020-03-10

Employment Type: FULL_TIME

Description:

Company Description

Workers Nest is a virtual call center which hires agents to service our clients customer service, tech support and sales needs. We work with iconic fortune 500 companies. Our agents choose the client(s) they want to service and the hours slots they want to work.

Job Description

We are hiring part time and full time for customer service, technical support and sales positions. All of our positions are worked out of a home office. We work with iconic companies such as ATT, Apple, Staples and Carnival, in which our agents service accordingly to their needs. All calls will be inbound and will never have to cold call. It is the same concept as working in a physical call center where you take the next call in line and help with their orders, billing issues, account issues, ect. . . You are able to choose the client(s) you want to service and the hour slots you want to work. Compensation is paid on an hourly rate and it depends on each client. Your hourly rate can be as high as $22 per hr.

Requirements: the ideal candidate will have a minimum 1 year call center experience

To apply please send your resume via the email in this posting or directly to careers[at]workersnest.com (the [at] = @ to prevent spam)

Our BBB profile: http://www.bbb.org/minnesota/business-reviews/call-centers/workers-nest-in-osseo-mn-96365241

About us and the position

Highlights about us:
-Paid via direct deposit on the 7th and 22nd of every month
-We offer great pay (up to $22 per hour, depending on the client)
-This is a permanent position with us and you can work for as many clients as you like for as long as you choose
-Work from home office saving in gas money and time
-Choose the hour slots you want to work
-We have a dedicate 800 number and email which we actively answer
-Service medium-large stable companies, some include AT&T, Carnival, Apple and Staples
-We pay up to a $400 training certification bonus

Employment type
You are hired as a W-9 worker (independent contractor) by us, Workers Nest, to service our clients. This is not a temporary contract position but a permanent year round position in which you choose the client(s) and hour slots you want to work.
• NOTE- One benefit as an independent contractor is that you can write off all business expenses for your taxes (IE. Internet, phone, phone bill, headset, part of your mortgage or rent for home office, even depreciation of your computer and other hardware and other expenses related to this job).

What you will need:
-PC Computer (laptop or desktop)
-DSL or cable Internet
-Phone line (Analog, digital or VoiP/internet)
-VoiP headset
-A quiet place to work without distractions

Thank you for your interest.

Workers Nest
Hiring Manager
Joe Carter
www.workersnest.com

Qualifications

Ideally one year of call center experience