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In Room Dining Captain (Overnight)


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Location: Nashville TN

Company Name: Omni Hotels

Occupational Category: 37-2012.00,Maids and Housekeeping Cleaners

Date Posted: 2020-02-12

Valid Through: 2020-03-13

Employment Type: FULL_TIME

Description:

Location

Nashville Hotel

The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture.

Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels.

Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd.

The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone.

The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.

The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.

We embody a culture of respect, gratitude and empowerment day in and day out.

If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.

Job Description

Supervise the whole department, responsible for the Room Service daily and monthly inventory, schedules, products ordering, and maintain the department clean and organized.

Responsibilities

Ensure optimal performance in the day-to-day operation.

Assist Room Service manager in training of the staff.

Check the servers’ orders and set-up.

Control order load of the servers.

Check on tray and table removal.

Establish and maintain cohesive and effective associate relations.

Maintain guest contact.

Inspect daily set-up, presentation, and delivery of amenities.

Conduct administrative work requirements.

Performs related duties special projects.

Provides functional assistance and directions to the room service operation.

Qualifications

Candidate is required to have at least 1 year in a hotel food & beverage role, with previous In Room Dining experience preferred.

Previous leadership responsibilities are preferred.

Candidate must have proven leadership skills and must be able to train, develop, and motivate staff.

Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests.

Previous cash handling experience required.

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.

Ensure that all health standards are consistently maintained.

Ensure all safety and security policies and procedures are followed.

Ability to multi-task and work in fast paced environment.

Ability to train a staff to produce high volumes of work while maintaining quality per Omni standards.

Must be proficient with computers.

Unexpired TABC required.

Must be able to work a variety of shifts, including weekends and holidays.

Move, bend, push, pull, and place objects weighing up to 75 pounds without assistance.

Must be able to lift and carry items up to 40 lbs without assistance.

Stand or walk for an extended period or for an entire work shift.

Requires repetitive motion, including frequent bending, twisting and extending arms overhead.

Omni Hotels & Resorts is an equal opportunity employer.

The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Omni Hotels & Resorts is an equal opportunity employer.

The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com