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Help Desk Technician

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Location: Oklahoma City OK

Company Name: Sterling

Occupational Category: 15-1151.00,Computer User Support Specialists

Date Posted: 2020-02-12

Valid Through: 2020-03-13

Employment Type: FULL_TIME


Job DescriptionWe are looking for technical superstars that love people and enjoy a fast-moving challenge.

If you are looking for a chance to shine and be rewarded for outstanding performance and are looking for the chance to build a career and not just another dead-end job this is the opportunity you have been looking for.

If you have a limited work experience but have the drive, ability and enthusiasm to learn we are willing to train the right person.

Job SummaryTroubleshoot networks and computersDeliver and setup computersAssist people with technology problems remotely and in personTravel to customers' locations to install computer and network equipmentImage computers and prep for delivery.

Test new systems to ensure that they are in working order.

Install and configure new equipment, including operating software or peripheral equipment.

Qualifications and Education RequirementsHigh school diploma or equivalent; training in vocational schools, related on-the-job experience in computers and networking.Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services.

This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Job Type: Full-timeSalary: $14.00 to $25.00 /hourExperience:call center: 1 year (Preferred)Education:High school or equivalent (Preferred)Language:English (Required)Work authorization:United States (Required)Work Location:One locationMultiple locationsBenefits:Health insuranceDental insuranceVision insuranceRetirement planPaid time offThis Company Describes Its Culture as:Stable -- traditional, stable, strong processesPeople-oriented -- supportive and fairness-focusedTeam-oriented -- cooperative and collaborative